Frequently Asked Questions

We're here to help. Below are the most frequently asked questions about awnings, shade sails and pergolas.

How long does installation take?

The average installation time for an Awning is 2-4 hours, for a Pergola is 3-5 days, and with side screens it might take a little longer.

What guarantee do you offer?

At ProShade, we provide our customers with peace of mind by offering a full 2-year guarantee.

Can I choose the color of the product?

Yes, at ProShade, we offer a wide selection of colors to choose from.

Do I need planning permission for a Pergola?

In most cases, no. Please contact us if you need specific pergolas

Can lighting/heating be added later?

Yes, most of our intelligent accessories can be retrofitted at a time that suits you. Please inquire before placing an order.

How much will it cost?

Every shade is designed and priced to meet your specific requirements. Each installation is bespoke, and your ProShade representative will provide you with an accurate fixed price quotation.

What advice is available?

At ProShade, we can guide you through every step of the process, from initial design to completed installation. Our fully trained team will explain every detail, from start to finish.

What if something goes wrong?

Rest assured that all our clients have peace of mind knowing that we have a dedicated customer service department. Our team is always available to answer any questions or queries you may have, whether it's to address a problem or check a delivery time.

Who installs the products?

All our engineers at ProShade are fully trained to ensure the highest quality of workmanship.

Why should I choose ProShade Marbella?

ProShade has been a market leader in the supply and installation of bespoke awnings, shade sails, and pergolas for almost 2 decades. We offer the highest level of design and related products.